Terms of service

1. Who we are and acceptance

These terms govern use of the Tributs service, provided by Alastia SLU, an Andorran limited liability company with NRT L-720150-X and registered office at C/ Prat de la Creu 96, 4-1, AD500 Andorra la Vella (Principality of Andorra). Contact: hola@tributs.ad. (Information published pursuant to art. 6 of Llei 20/2014, of 16 October, on commerce, electronic signature and digital trust.)

By creating an account, ticking the acceptance box or using the service, you accept these terms, the Privacy policy and, when you process third-party data, the Data Processing Agreement. If you do not agree, do not use the service.

2. What Tributs is (and is not)

Tributs is an accounting and tax management application for Andorran businesses and self-employed professionals: invoicing, accounting, bank synchronisation, generation of tax filings, annual accounts, payroll and CASS contributions, AI-assisted invoice capture and suggested categorisation of bank movements.

Tributs is a private service offered by an independent company. It is NOT an official service of the Govern d'Andorra, nor is it affiliated with the Departament de Tributs i Fronteres, the CASS or any other public body.

Tributs is a support tool, not a tax, accounting or legal advisory service. The calculations, filings and documents the service generates are an aid; the responsibility to review, validate and file them with the Administration is yours (or your adviser's). We do not warrant that a given result is suitable for your particular situation. For material decisions, consult a qualified professional.

3. Contract formation and professional status

The contract is formed when you complete registration and receive account confirmation, in accordance with the electronic-contracting regime of Llei 20/2014 (contract formation, arts. 21 and 25).

You represent that you contract the service in the course of your business or professional activity (not as a consumer). Accordingly, consumer-protection rules (Llei 13/2013, of 13 June, on effective competition and consumer protection) do not apply, as they exclude from their scope anyone acting within a business or professional activity.

4. Your account

To use the service you must create an account with accurate data and keep it up to date. You are responsible for the confidentiality of your credentials and for all activity carried out under your account. Notify us immediately at hola@tributs.ad if you detect unauthorised use.

A single account holder may manage several companies. You may invite your accounting firm (or, if you are an accounting firm, your clients) to access the data with limited permissions that are revocable at any time; you remain the holder and owner of your data.

5. Prices, IGI and payment

The price of the licence to use the software described in section 8 is the current rate communicated at the time of contracting. Amounts are stated exclusive of tax; IGI at the general rate of 4.5% (art. 57 of Llei 11/2012, of 21 June, on the general indirect tax) is added where applicable.

Payment is made by SEPA direct debit, under the mandate you authorise. The subscription may include a free trial period; when it ends, if you have not cancelled, billing begins at the contracted rate.

Non-payment of a fee entitles us to suspend access to the service after notifying you, without you losing the right to export your data during the period set out in section 6. Reactivation occurs once the debt is settled.

6. Term, renewal and cancellation

The subscription has an indefinite term with automatic renewal for successive periods (monthly or annual, depending on the contracted plan) until you cancel it.

You may cancel at any time from your dashboard or by emailing hola@tributs.ad; cancellation takes effect at the end of the period already billed and does not entitle you to a refund of fees already accrued, unless required by law.

Before the final closure of your account you may export all your data in standard format (CSV for structured data, PDF/image for attachments). We will retain or delete data as set out in the Privacy policy and the DPA.

7. Acceptable use

You agree not to: (a) use the service for unlawful purposes or to infringe third-party rights; (b) enter data you have no right to handle; (c) attempt to access other users' accounts or data; (d) interfere with the security or operation of the service; (e) reverse-engineer, decompile or copy the software beyond what the law permits; (f) resell or assign the service to third parties without our authorisation.

A material breach of this section entitles us to suspend or terminate the contract, without prejudice to our other rights.

8. Licence to use, intellectual property and data ownership

What you contract is a licence to use the Tributs software —a computer program protected by copyright— in software-as-a-service (SaaS) form. The subscription fee is consideration for the grant of the right to use the software and its successive updates for the duration of the subscription. The hosting, support and maintenance functions are ancillary and instrumental to that grant of use and do not constitute a standalone provision of services.

The software, the «Tributs» trademark, the design and the documentation are owned by Alastia SLU or its licensors. The licence we grant you is personal, non-exclusive, non-transferable, non-sub-licensable and revocable, limited to the duration of the subscription and to use of the service under these terms. Title and all other intellectual property rights in the software remain reserved to Alastia SLU; you acquire only the right of use described in these terms.

The data you enter is and remains yours. You grant us only the authorisation necessary to host and process it in order to provide the service. We do not use the content of your documents for purposes unrelated to providing the service.

9. Data protection

The processing of personal data is governed by the Privacy policy. When we process, on your behalf, personal data of third parties (your customers, suppliers or employees), we act as a processor and the Data Processing Agreement (DPA) applies, forming an integral part of these terms (art. 31 of Llei 29/2021).

10. Availability, maintenance and support

We use reasonable means to keep the service continuously available, but we do not guarantee uninterrupted availability. We may carry out maintenance, updates or improvements that involve temporary interruptions; where possible, we will notify you of scheduled ones.

We provide email support at hola@tributs.ad during business hours. Specific service levels, if any, will be communicated in writing.

11. Warranties

The service is provided «as is» and «as available». To the extent permitted by law, we offer no implied warranties of fitness for a particular purpose beyond those expressly agreed. We do not warrant that the service is error-free or that automatically generated results are accurate in all cases; this is why section 2 places the review responsibility on you.

12. Limitation of liability

To the extent permitted by law, our total liability to you for any claim arising from the service is limited to the amount of fees you have paid us during the twelve (12) months prior to the event giving rise to the claim. We are not liable for indirect damages or loss of profit.

This limitation does not apply to damages caused by wilful misconduct (dol) or gross negligence (culpa greu), nor to any other liability that Andorran law does not permit to be excluded or limited.

13. Changes

We may modify the service and these terms. If a change is material, we will notify you by email at least 30 days before it takes effect. If you do not agree, you may cancel before the effective date; continued use after that date constitutes acceptance.

14. Termination

Either party may terminate the contract under section 6. We may suspend or terminate the service with immediate effect in the event of a material breach by you, unremedied non-payment, or where required by a legal obligation. Termination does not relieve you of payment of amounts accrued up to the effective date.

15. Governing law and jurisdiction

These terms are governed by Andorran law. For any dispute, the parties submit to the courts of Andorra (Batllia d'Andorra), without prejudice to their ability to agree to submit it to arbitration under Llei 47/2014, of 18 December, on arbitration.

16. General provisions

If a clause is held void or unenforceable, the rest remains in force. Our tolerance of a breach does not waive our right to enforce it in the future. You may not assign the contract without our consent; we may assign it to a group entity or successor, preserving your guarantees. These terms, together with the Privacy policy and the DPA, constitute the entire agreement between the parties.

17. Contact

For any question regarding these terms: hola@tributs.ad.